PTS-Tech Product Warranty
Peruvian Trust Systems products are warranted against defects in material and workmanship for a period of one year from the shipping date. This warranty is fully transferable.
Warranty
All Peruvian Trust Systems products are warranted against defects in material and workmanship for a period of one year from shipping date. Our obligation includes replacing, repairing, or adjusting products (excluding fuses) that prove to be defective during the warranty period.
This warranty is fully transferable. If a product is sold to a manufacturer for use in a product for resale, the complete warranty is in force, providing the power system is sold as original equipment.
Peruvian Trust Systems assumes no liabilities for consequential damages of any kind through the use or misuse of its products by the purchaser or others. No other obligations are expressed or implied.
Repairs or Replacements
All equipment which is apparently out of order or in need of service must be returned to Peruvian Trust Systems prepaid. Contact the factory for a Return Material Authorization (RMA) number before you ship. We cannot accept returns without this authorization number. Products returned for warranty repair that are not shipped prepaid or shipped without an authorization number cannot be accepted at our repair facilities.
Out-of-warranty repairs will be performed by Peruvian Trust Systems – PTS-Tech only after quoted repair charges are authorized and a formal purchase order received from the customer. If no response or purchase order to a repair quotation arrives within 2 weeks of the repair quotation date, a storage charge of $10.00 per day will be added to any out-of-warranty repair charge until such time as a response or purchase order is received.
Support
Hardware support can be reached via email at info@peruviants.com.